Frequently Asked Questions
Welcome to
our FAQs Page
Here, we have compiled some common questions about our wholesale eyewear services. We hope this section provides you with the information you need. If you have any additional inquiries, please don't hesitate to contact us. Our dedicated team is here to assist you.
Frequently Asked Questions
What is MY Optical?
MY Optical is a leading wholesale eyewear company based in India. We offer a wide range of premium eyewear products, catering to retailers, optometrists, and fashion boutiques across the country.
What types of eyewear products do you offer?
We curate an extensive collection of eyewear products, including prescription eyeglasses, sunglasses, and optical accessories. Our range covers various designs, colors, and styles to meet diverse customer preferences.
Do you offer personalized services for businesses?
Absolutely! We value our clients and understand that each business has unique needs. Our team is dedicated to providing personalized solutions to cater to your specific requirements.
How can I place an order?
Placing an order is simple. You can contact us through our website or reach out to our team via email or phone. We will guide you through the process and help you with your order.
What are your payment options?
We accept various payment methods, including Cash Transfer, NEFT, RTGS, and UPI. You can choose the most convenient option for you.
What is your minimum order quantity (MOQ)?
Our MOQ may vary based on the products and designs you choose. Please contact us for detailed information regarding the MOQ for specific items.
How long does shipping take?
Shipping times depend on your location and the selected shipping method. Once your order is processed, we will provide you with an estimated delivery date.
Do you offer international shipping?
Currently, we focus on serving clients within India. However, if you have specific international shipping requirements, please contact us, and we will do our best to accommodate your needs.
What is your return policy?
We strive to ensure customer satisfaction. If you encounter any issues with your order, please refer to our Shipping and Returns page for detailed information on our return policy.
How can I contact your customer support team?
You can reach our customer support team through email or phone. For contact information, please visit our Contact Us page.